ICEHOTEL

Check-in | Check-out

When staying in a warm room, check-in time is 3 pm, and check out 11 am. When staying in a cool room, you get access to your room from 6 pm and get a wake-up call with a cup of hot lingonberry juice at 7.30 am.  You check in to your cool room at front desk in the service building called…

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Kiruna airport snowmobile transfers. Photo Markus Alatalo.

Transfers

You can pre-book bus transfers from/to Kiruna airport and the local train station with us. The trip from the airport takes 15-20 minutes and from the train station approx. 30 minutes. Bus transfer prices Kiruna airport: SEK 165 per person/one-way Kiruna train station: SEK 250 per person /one-way How to book Unfortunately, you can’t currently book your activities online. Email or call…

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Sleeping cool | Practical info

Check-in and out When staying in a cool room, you get access to your room from 6 pm and get a wake-up call with a cup of hot lingonberry juice at 7.30 am.  You check in to your cool room at front desk in the service building called Dressing Room. This is also where you return your locker key and sleeping…

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Dress to impress - what to wear when traveling to Icehotel.

Clothing

What to wear & packing advice When staying with us and booking our activities, a complimentary loan of warm outher clothing is included in the price. Icehotel is located in northernmost Sweden and has an inland sub-arctic climate and functional clothing is key for enjoying and being safe in the outdoors. We provide: Warm boots Snowsuit Mittens Balaclava We recommend you…

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Booking activities

To give you the full winter adventure, we offer a wide range of activities. Book in advance We recommend that you book your activities at least three weeks prior to your stay, to ensure that there is space for you on the excursions that you are interested in. About the tours Icehotel and our certified sub-contractors put the quality, comfort…

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Availability & how long to stay

How many nights should we stay? When is your high season? Find answers to these and other general questions here. One night cool is ideal, as much as we love it. We recommend you book your first or last night cool, the remaining warm. Most people stay 3 nights with us, allowing time for outdoor adventures. Are you always fully…

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Dinner reservations

There are two dinner alternatives in the village, Icehotel Restaurant and the Homestead, and we strongly recommend that you pre-book dinner reservations at least a couple of weeks in advance of arrival. Hours and sittings: Icehotel Restaurant | winter: Breakfast 7-10 am Lunch 11.30 am-2.30 pm Dinner 6-10 (Sittings 6, 7.30 & 9) Homestead | winter:  5.30-7.30 pm and 8-9.30 pm…

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Our reservations team can help with all aspects of your booking.

Payment & cancellation policy

Our reservations team is available to speak to on the phone Mon-Fri 9 am – 4 pm. We’ll hold your booking for 14 days. You confirm your booking by making payment of the amount due in full – and don’t worry,  your booking is not definitive unless we hear from you at the end of those 14 days. Payment You…

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