Updated Terms due to Covid-19

Updated Terms & Conditions due to the current situation with Covid-19

 

The Swedish Government decided to temporarily stop unnecessary trips to Sweden to reduce the spread of covid-19. The decision is valid from March 19 and initially for 30 days.  

TRAVELING WITHIN SWEDEN:

For guests traveling within Sweden our general terms and conditions apply. Contact us for help with your booking at [email protected].

TRAVELING WITHIN THE EEA + SWITZERLAND:

For guests traveling within the EEA and Switzerland who would have visited us during the period March 19 to April 19, we offer re-booking at no cost for lodging and dinners until November 30, 2020. Contact us for help with your booking at [email protected]

TRAVELING FROM OUTSIDE OF EEA + SWITZERLAND:   

For those who would have visited Icehotel during the period March 19 to April 19 and were traveling from a country not part of the EEA and Switzerland, please contact us at [email protected] for more information.
 

Read more on Government.se