Hours & Contact

Main reception

Daily: 7.30 am – 9 pm


Daily 9 am – 6.15 pm 

Guided tours & day visits

November, 19–April,12: daily at noon and at 4 pm.
Read more at Guided Tours

Guided tours for pre-booked groups. Read more at Day visits.

Contact & Adress

Icehotel, Marknadsvägen 63, 981 91 Jukkasjärvi, SWEDEN
Reception: +46 (0) 980 668 00
Shop: +46 (0) 70-66 99 634
E: info@icehotel.com
For urgent/close-to-arrival queries, please e-mail reception@icehotel.com/call the switchboard. 

Book your stay

For best prices we recommend you to book online book online
Booking dep. +46 980-66899
Our telephone service is open on weekdays 9 am – 4 pm
Need assistance? Send us an e-mail info@icehotel.com


Event query

Parts of ICEHOTEL 365 under construction November-December

Please note that parts of the hotel are still under construction during November and December and therefore not available to visitors. If you have booked a cold room your suite will be up and running, please just note that there will be work in progress with other suites that are not yet finished.

All warm rooms are open and operating as usual and guided tours are available.

We apologize for any inconvenience it may cause during the building period and we recommend you to join a guided tour to learn more about ICEHOTEL. Also read the interview with Yngve Bergqvist about the the brand new concept; ICEHOTEL 365.

We will do everything we can to create a wonderful experience for you here in Jukkasjärvi and you are very much welcome. Please don’t hesitate to contact us if you have any questions about your stay.

It never gets colder than -5 to -8 C

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