Booking & Payment terms – Groups

These terms apply to bookings made from 1 July 2017.

Groups 

The general booking terms of Visita apply, see separate document. Additionally, the following terms and conditions apply when you make a tailor-made/group reservation with ICEHOTEL AB. Groups are defined as minimum 10 persons staying at ICEHOTEL.

Your price quote is valid for 14 days, please note no rooms are reserved for your group until the booking is confirmed. Upon confirming the proposal, you receive a contract to be signed and returned to ICEHOTEL AB via email within 24 hours. By signing the contract, you are confirming to that you have taken part of the itinerary, price, the booking conditions in this document. For special arrangements outside the scope of general booking conditions, a written agreement signed by both parties special agreements is required.

Payment Terms

 25% non-refundable deposit received by ICEHOTEL AB within 14 days of receiving the booking confirmation.

 Remaining order amount received by ICEHOTEL latest 30 days before arrival.

 Additional costs arising from supplements, changes etc during the stay 30 days after departure. The deposit is non-refundable and applies to the arrangements and number of confirmed participants at the time of making the reservation, regardless if the number of participants may be reduced at a later point once the booking has been confirmed by you. CANCELLATION CHARGES

 Up to 46 days before arrival: 25% of the order amount.

 45-15 days before arrival: 75% of the order amount.

 14 days or less before arrival: 100% of the order amount.